In You Can't Send a Duck to Eagle School, Mac Anderson shares the Simple Truths of Leadership learned from his 30 years as an entrepreneur. One of the lessons is finding the best people for your team. Just as You Can't Send a Duck to Eagle School, you can't teach someone to smile or serve, but you can hire people with those qualities and teach them your products and culture. The book is filled with lessons that can help leaders communicate and energize their teams to deliver customer service that sets you apart. You Can't Send a Duck to Eagle School will change your thinking and when you change your thinking you change your world.