One of the goals of an organization such as a church is to create a cohesive community.

The way you communicate with stakeholders and members of your flock largely determines the type of environment and community that you create.

For instance, if there’s no one there to take calls or there seems to be some form of negligence when it comes to communications, this could damage the reputation of your organization.

Most religious organizations such as churches and synagogues struggle when it comes to finding the most effective phone answering system that meets all of their needs.

The most important thing is to ensure efficacy and speed in delivering service in a timely manner, but without paying through the nose for it.

Main Benefits

There’s a lot to like about automated church phone systems for religious communities:

 

• Auto Attendant

An auto attendant is a system that allows people to reach you whenever necessary. This eliminates things like missed calls because you have a system that appropriately routes the call.

 

• Professional Message

A professional message is pre-recorded to play for anyone that calls your organization.

You could customize it according to your organization or based on a holiday or faith-based message that you want to share.

Because it’s flexible, this type of message is very versatile and can be customized according to your church’s needs.

 

• Voicemail to Email

Voicemail to email is a system that works similarly to a Business Phone System and it allows you to take messages from people who call in while you’re out doing charitable work or visiting community members in the hospital.

Voicemail to email enables you to then see those messages in real time from your smartphone via email.

That way, you don’t have to wait until you get back to church to view and respond to the messages.

 

• Voicemail to Text

There’s more to church business than just listening to the messages that come in all day. You have to get out there and get work done and be there for your parishioners.

Voicemail to text keeps you up to date with all of the messages that you get because it converts said messages into readable text that’s then sent to your smartphone.

You can read them immediately when you get the chance and respond. In that way, it works like a Virtual Phone System.

 

• Call Routing

A church phone system enables you to handle calls from multiple departments and extensions.

You can separate it into different departments that represent different donors or programs within your church so that the calls are routed appropriately.

 

• Informational Boxes

This is a type of automated calling system that allows you to address frequently asked questions.

For instance, you could create an info box with directions to your church from different locations, outline upcoming events, explain the hours of service and any other relevant information regarding your community. You may even create an info box with information on how to join your church.

That way, a caller will have multiple options to choose from when they call into your organization and just choose one that meets their needs.