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A Crisis of Trust? What the Swine Flu Say About Us
By
Joan Ball
The news and tracking of the swine flu has my old crisis communications juices flowing. In the 1990s I spent several years as the lead communicator for a nuclear power plant on the east coast. One of my primary responsibilities was the plants crisis communication plan – both writing it and practicing it with the…
The Swine Who Cried Wolf: How Mass Media and a Decade of Emergencies Has Desensitized a Nation
By
Joan Ball
I don’t know whether or not Swine Flu, Mexican Flu, American Flu or whatever they decide to finally call it will elevate to pandemic proportions. I do not know if the death of the young boy in Texas reported this morning will be the first of many more. What I do know is that the…
Fear, Faith and Swine Flu: Learning to Live with Uncertainty
By
Joan Ball
Lots of people are talking about, writing about and tracking the progress of the swine flu. The CDC, WHO and Department of Homeland Security are providing regular updates. Reporters, bloggers and Twitterers are providing lists of symptoms, prevention measures and, in some cases, rumors and conspiracy theories. Google Maps is even tracking confirmed cases, suspected…
Sage Advice on Grief and Mourning: Maybe Facebook Isn’t So Evil After All…
By
Joan Ball
Much has been written about the dangers of social networking, including concern over Facebook as an addiction or a substitute for genuine face-to-face relationships with real people. Like any other tool, it holds the potential to do harm or good (I offer my students the example that a hammer is not good or bad –…
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