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An excerpt from Stress is a Choice by David Zerfoss Several years ago while listening to my pastor give a Sunday sermon, he spoke about how life is made up of a series of choices. It made me realize that my hectic professional and personal life was of my choosing. Therefore, a life of stress…

An excerpt from Great Quotes from Great Women by Peggy Anderson If you had the opportunity to ask the greatest women of all time for advice, wouldn’t you jump at the chance? Now, you can draw from the timeless wisdom of women throughout history to inspire, to comfort, to persuade, to motivate…or even to change…

An excerpt from Eat That Frog! by Brian Tracy The 80/20 Rule is one of the most helpful of all concepts of time and life management. It is also called the “Pareto Principle” after its founder, the Italian economist Vilfredo Pareto, who first wrote about it in 1895. Pareto noticed that people in his society…

An excerpt from The Simple Truths of Service by Ken Blanchard and Barbara Glanz Great service is not an accident. It starts by deciding what kind of experience you want your customers to have – a clear vision. In the early 1970s when everybody was going to self-service gasoline stations, my coauthor Sheldon Bowles said,…
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