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From the Masters
How to choose success and significance…
By
Nakkia Gray
An excerpt from Seven Choices for Success and Significance by Dr. Nido R. Qubein What is success? Only you can define it in your own life. In my own life, I have attempted to define both Success and Significance. To me, Success is secular. Significance is spiritual. It doesn’t matter how you define your own…
The 80/20 Rule
By
Nakkia Gray
An excerpt from Eat That Frog! by Brian Tracy The 80/20 Rule is one of the most helpful of all concepts of time and life management. It is also called the “Pareto Principle” after its founder, the Italian economist Vilfredo Pareto, who first wrote about it in 1895. Pareto noticed that people in his society…
Great Service Starts with a Clear Vision
By
Nakkia Gray
An excerpt from The Simple Truths of Service by Ken Blanchard and Barbara Glanz Great service is not an accident. It starts by deciding what kind of experience you want your customers to have – a clear vision. In the early 1970s when everybody was going to self-service gasoline stations, my coauthor Sheldon Bowles said,…
Learning Leadership Through Character and Courage
By
Nakkia Gray
An excerpt from The Right to Lead by John C. Maxwell What gives a man or woman the right to lead? It certainly isn’t gained by election or appointment. Having position, title, rank, or degrees doesn’t qualify anyone to lead other people. And the ability doesn’t come automatically from age or experience, either. No, it…
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