The Customer Service Curse
There is a cable man God has placed in my path to exorcise the temper right out of me. Really, it can be the only explanation for how much Cox Communications and other customer service professionals have refined my ability to shut my mouth. Clearly, these people are in the wrong industry. From dealing with the rudest Dunkin’ Donuts girl known to man, to the grocery store cashier who literally leers at my slightly rowdy children, I have had bit, tied and tamed this tongue with the Lord’s strength. One of our town librarians is meaner than a rattlesnake and audibly groans when asked a question. She’s in reference.
I have a friend who prays for people every time she’s offended by rudeness. I’m not quite there yet. Maybe it’s because us Gen Xer’s were taught to smile, work hard and be kind to customers, no matter what. “The customer is always right!” This work ethic seems to be as dead as dinosaurs, seen recently with a Target cashier rolling her eyes after scanning multiple snack boxes opened by my children. “Do you know this is open, ma’am?” (Insert judgmental tone). Many retorts tried to escape my mouth at that moment, but with great victory I replied, “Yes, yes I do!” Extra points for smiling, Lord.